Romania's TollRo toll platform fails again, CNAIR waives fines during outages
CNAIR said on Friday that the TollRo road toll platform is recording temporary disruptions, the latest technical trouble since the mandatory launch on 1 October 2026. Drivers and companies unable to pay during the outages will not be sanctioned until the incidents are fixed.
Fresh outage on Friday
CNAIR, Romania's national road infrastructure administration, announced on Friday that the TollRo platform is recording temporary disruptions. Its technical teams are working to fix the incidents they have identified, and the notice gave no time for a return to normal operation. The announcement was made on the agency's Facebook page and in its public communiqué. It came only days after CNAIR had said the earlier launch problems were resolved.
No fines during the outage
The agency set out the rule that applies while the system is down, citing the norms that implement Law No. 226/2023.
Until the technical incidents are remedied, CNAIR will not apply sanctions to users who were unable to purchase Toll during the periods of disruption.
Under Article 9, paragraph 4 of those norms, vehicles with an active on-board unit (OBE), an active tariff session in the mobile app or a valid route ticket at the moment of the fault are not recorded as non-payers for the disruption window. The TollRo charge for that window will be set later, based on the data available, with no extra cost to the user. The company must keep the system running in emergency conditions and publish information about the fault and its duration on its website and in the mobile app. The payment obligation itself remains, since the tariff for the affected period is still due and will only be calculated later.
Launch problems since 1 October
TollRo became mandatory on 1 October 2026 for vehicles over 3.5 tonnes. CNAIR said the platform jammed on launch day because of traffic volume and problems with the payment processor. Hauliers reported blocked access to accounts, failed payments, difficulties issuing route tickets and differing tariffs for the same trip. On Tuesday, 6 October, CNAIR said the launch incidents had been fixed and the system was operating normally, while warning that sporadic technical problems could still occur. The Friday disruption followed that assurance.
- CNAIR asks the Ministry of Transport to postpone the application until 1 April 2027; the ministry does not respond
- TollRo becomes mandatory for vehicles over 3.5 tonnes; the platform jams on launch day
- CNAIR says launch incidents are fixed and the system runs normally, but sporadic problems may still occur
- CNAIR announces new temporary disruptions and says no sanctions apply until they are fixed
Calls to postpone
A week before the launch, CNAIR asked the Ministry of Transport to postpone the application until 1 April 2027, arguing that the IT platform for collecting the charges was not ready. According to HotNews, the ministry did not respond to that request. The COTAR employers' organisation also asked for postponement in a statement issued on Wednesday, and the contract for the platform is worth more than 44 million euros. The Romanian road hauliers' union UNTRR and the employers' confederation Concordia are asking Parliament to urgently adopt a bill that suspends TollRo fines until 1 April 2027 or until the system is fully functional.
