Rosalía Announces Full Refunds for Milan Concert Interrupted by Food Poisoning

Spanish singer Rosalía will refund ticket prices and presale fees to fans who attended her interrupted concert in Milan, after food poisoning forced her to stop the show after just eleven songs. The refund announcement came directly from the event organizer, who notified affected attendees by email. The Milan date was the fifth stop on her ongoing Lux Tour. The incident drew widespread attention after the artist was visibly unwell on stage before eventually being taken away by ambulance. Rosalía subsequently posted on social media to reassure fans that she was recovering, and confirmed she remained well enough to continue touring.

Refunds processed automatically, no action needed from fans The organizer confirmed that all refunds will be processed automatically, without any action required from ticket holders. Payments will be returned using the same method used at the time of purchase. According to the statement received by attendees, the refunds will be carried out between April 7 and June 30, 2026. Fans who purchased tickets using CDD or CGC management fees will receive separate communication by email with specific instructions on how their refund will be handled. Once the refund has been processed, each affected attendee will be notified by email. The organizer's statement described the reimbursement as covering both the ticket price and the presale fees.

„Dear customer, we inform you that, following the interruption of the concert for health reasons of the artist, the organizer has arranged the refund of the ticket price plus the presale fees” — Event organizer via 20 minutos

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Singer showed signs of illness before ambulance took her away Rosalía had already been showing visible signs of distress during the Milan performance before the concert was halted. The stoppage occurred after the eleventh song in her setlist, cutting the show significantly short. An ambulance transported her from the venue, prompting immediate concern among fans in attendance and online. Within hours of leaving the stage, the singer posted a story on social media to inform followers that she was already recovering. The swift communication helped ease concern among her fanbase, many of whom had traveled and spent considerable sums to attend the show. According to reporting by 20 minutos, some Madrid fans waiting in line for her next show said they had spent over 700 euros on the experience, illustrating the financial stakes for concertgoers on the tour.

Madrid show proceeds as planned on March 30 Despite the health scare in Milan, Rosalía was confirmed to be in good condition for her concert in Madrid scheduled for March 30, 2026. The Madrid date proceeded as planned, with fans already lining up outside the venue ahead of the show. Rosalía, born Rosalia Vila Tobella on September 25, 1992, is a Spanish singer and songwriter who has built an international profile through a genre-bending musical style rooted in Spanish folk music. She released her album 'Lux' in 2025, which serves as the basis for the current Lux Tour. She has been described as an "atypical pop star" for her distinctive approach to contemporary music. The Milan interruption marked a rare disruption to what had otherwise been a smoothly running tour through its first five dates. The organizer's decision to issue automatic refunds, including presale fees, was seen as a straightforward response to an event cut short through no fault of the audience. Fans who attended the Milan show will receive email confirmation once their individual refund has been completed, with the process running through the end of June 2026.